Return policies

Our products and services carry a 30-day, 100% satisfaction guarantee.

Refunded merchandise must be returned in original packing and in resellable condition.

Shipping and handling costs are non-refundable.

Customers are responsible for shipping and handling expenses. Tracking is required; without it, we cannot process your refund.

Please return products to the following address:

Lock-It Express

1314 West McDermott Drive, Suite 106

Allen, TX 75013

Once we receive your return, we will send you an e-mail to notify you that we received it. We'll then process your refund, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.